Serenity Bloom Spa – Privacy Policy

Serenity Bloom Spa — Privacy Policy

Last Updated: August 7, 2026

Serenity Bloom Spa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://serenitybloom.co) or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We may collect personal information that you voluntarily provide to us when you book an appointment, fill out a contact form, or subscribe to our communications. This may include your:

• First and Last Name
• Email Address
• Phone Number
• Appointment History and Preferences

How We Use Your Information

We use the information we collect to:

• Manage your appointments and provide customer support.
• Send transactional communications, including appointment confirmations, reminders, and updates.
• Send promotional messages and marketing offers, only if you have explicitly opted in to receive them.
• Improve our website and services.

SMS Consent and Mobile Data Sharing (A2P 10DLC Compliance)

We highly value your privacy, especially regarding text messaging (SMS) data.

• Opt-In Data: By providing your phone number and opting in to receive transactional or promotional SMS messages, you grant us permission to contact you.
• No Third-Party Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will strictly remain with Serenity Bloom Spa and will not be sold, rented, or shared with any external parties.

Opting Out of Communications

You may opt out of receiving SMS communications from us at any time. To stop receiving text messages, reply STOP to any message you receive from us. For assistance, reply HELP. Opting out of marketing messages does not affect your ability to receive essential transactional messages regarding your appointments.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. While we strive to protect your data, no transmission over the internet can be guaranteed as 100% secure.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us through our website at https://serenitybloom.co.